The paper describes the present scenario on skill-gaps with reference to retail industry, though it’s important for every industry to know about the employees working for the organization and to analyze the problem facing the employee due to presence of skill-gaps. The various formats of retail require various skills. The literature shows that the retailers are facing the problems due to various skill-gaps that affects the growth of retail industry. It is most important for the organization as well as employers point of view, that employees must have an updated knowledge regarding the product, consumers of the organization and also about overall practices of the organization. The study shows that the relationship between job satisfaction, training and skills development. The study reveals that job satisfaction works as a motivational factor which induces employees for the enhancement of skills. For the retailers need to think that only training won’t work for the updating and enhancement of the skills of employees, but there is need to create the interest of employees towards the training and for that job satisfaction play a vital role. Today’s retailers need to think about bridging the skill-gaps present in current scenario in retailing. The study provides the solution to bridge or reduce the skill-gaps in retail.
Loading....